Frequently Asked Questions

Find answers to common questions about our pre-owned tractors, equipment, warranties, delivery, and more.

Purchasing & Orders

How do I purchase a tractor from ASF?
You can browse our inventory online and contact us directly to place an order. Our team will guide you through the purchasing process, including inspection reports, payment options, and delivery scheduling. We also offer custom orders if you can't find what you need in our current inventory.
What payment methods do you accept?
We accept wire transfers, certified checks, and major credit cards. We also work with approved financing partners to offer flexible payment plans. Payment terms are discussed and agreed upon at the time of purchase.
Can I request a custom order if I don't see what I need?
Absolutely! Our team specializes in sourcing specific models and configurations. Contact us with your requirements, and we'll work to find the perfect tractor for your needs at below-market prices.

Equipment & Condition

Are your tractors new or pre-owned?
All our equipment is pre-owned, carefully selected for quality and performance. Each unit undergoes rigorous inspection and testing to ensure it meets our high standards. We guarantee that every tractor performs like new despite being pre-owned.
How do you inspect and test the equipment?
Every tractor goes through a comprehensive multi-point inspection covering the engine, hydraulics, transmission, electrical systems, and structural components. We conduct performance tests under load and provide detailed inspection reports. Any necessary repairs are completed before the equipment is listed for sale.
Can I get an inspection report before purchasing?
Yes! We provide detailed inspection reports for all equipment upon request. These reports include photos, specifications, test results, and notes on any wear or previous repairs.

Warranties & Guarantees

What does the 180-day warranty cover?
Our comprehensive 180-day warranty covers all major components and systems including engine and transmission, hydraulic systems, electrical systems, cooling systems, and PTO and drivetrain. Normal wear items like filters, belts, and tires are excluded. Full warranty terms are provided with purchase.
How does the 4-day money-back guarantee work?
If you're not completely satisfied with your purchase, you can return the equipment within 4 days of delivery for a full refund, no questions asked. The equipment must be returned in the same condition as delivered, and you're responsible for return shipping. Simply contact us to initiate the return process.
What if something breaks after the warranty period?
We offer ongoing maintenance and repair services for all our customers, even after the warranty expires. Our service team can handle repairs, maintenance, and parts replacement at competitive rates.

Shipping & Delivery

How long does delivery take?
We offer fast delivery anywhere in the continental United States, typically within 2-3 days of purchase confirmation. Delivery times may vary based on your location and equipment availability. We'll provide a specific delivery window at the time of purchase.
Is delivery included in the price?
Delivery costs vary based on distance and equipment size. We'll provide a detailed quote including delivery fees before you finalize your purchase. All deliveries are fully insured during transit.
Do you ship internationally?
Yes, we can arrange international shipping. Additional fees, customs, and import duties apply. Contact us for an international shipping quote and to discuss specific requirements.
What if the equipment is damaged during shipping?
All shipments are fully insured. In the unlikely event of damage during transit, notify us immediately and document the damage with photos. We'll work with the carrier to resolve the issue quickly, either through repair or replacement.

Pricing & Financing

Why are your prices lower than market value?
We source equipment directly from auctions, lease returns, and fleet sales, allowing us to purchase at wholesale prices. Our efficient operations and high-volume sales model enable us to pass these savings on to our customers while maintaining quality standards.
Do you offer financing options?
Yes! We work with several approved financing partners who specialize in equipment financing. They offer competitive rates and flexible terms for qualified buyers. Contact us to discuss financing options and get pre-qualified.
Can I negotiate the price?
Our prices are already set at below-market rates to offer the best value. However, we're happy to discuss volume discounts for multiple equipment purchases or fleet orders.

Support & Service

What kind of after-sales support do you provide?
We provide comprehensive after-sales support including technical assistance, maintenance services, parts availability, and warranty support. Our team is available to answer questions and help with any issues that arise.
Can you help with maintenance and repairs?
Yes! We offer full-service maintenance and repair for all our customers. Whether you need routine maintenance, troubleshooting, or major repairs, our experienced technicians are here to help keep your equipment running smoothly.
How can I contact customer support?
You can reach our customer support team through phone (available during business hours), email (response within 24 hours), contact form (available on our website), or live chat for immediate assistance.

Still have questions?

Have questions or need assistance? Our team is here to help!